Privacy Policy

1. Personal Information We Collect

We may collect the following types of personal information:

• Name, surname, and date of birth
• Contact details (phone number, email, address)
• Parent or guardian details (if applicable)
• Course application and enrolment information
• Any other information you voluntarily provide through enquiries, forms, or emails

We do not collect sensitive information such as financial data or identification numbers unless explicitly required for enrolment purposes.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide information about our courses
• Process course applications and enrolments
• Communicate important updates about courses, events, or the academy
• Improve our services and website experience
• Comply with legal obligations

3. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share information with:

• Service providers necessary to operate the website or enrolment system
• Legal authorities if required by law or to protect our rights

All third parties are required to protect your data in accordance with this Privacy Policy and applicable law.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access. However, no website or internet transmission can be guaranteed completely secure, and we cannot guarantee absolute security.

Your personal information will be stored only as long as necessary for the purposes described in this Policy, or as required by law.

5. Your Rights

Under South African law (POPIA), you have the right to:

• Request access to your personal information
• Request correction of any inaccurate, incomplete, or outdated information
• Withdraw consent for the processing of your personal information, where applicable
• Request deletion of your personal information, where applicable

To exercise these rights, please contact us at info@ea-academy.co.za

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve your experience, track usage, and analyse trends. Cookies are small files stored on your device. You can choose to disable cookies in your browser, but some features of the website may not function properly.

7. Links to Other Websites

Our website may contain links to third-party websites. Elevated Artisan Academy is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are made constitutes acceptance of the updated Privacy Policy.